How do I contact support?
Email support@coastalvillagespollock.com with the product name, device type, app version if available, and a short description of the question or issue.
Support
Questions, product help, and bug reports.
Use one support address for company and product questions. Include only the details needed to help us identify the product and issue.
support@coastalvillagespollock.com
Does Sudoku require an account?
No. Sudoku: Daily Offline Puzzle is described as a no sign-up product. If you do not create an account, there is no account profile to delete for that product.
How do Sudoku hints work?
Sudoku hints are intended to explain the solving logic, such as row, column, or box reasoning, instead of only revealing the next answer.
Is AI Video already available?
AI Video is listed as in development. Availability, product-specific policies, and platform links will be added only when the product is ready for public information.
How are refunds handled if a product has app-store purchases?
Refunds for purchases made through Apple App Store or Google Play are requested through the store where the purchase was completed. If a store approves a refund, the product entitlement is updated according to the platform transaction record.
How do I report a bug?
Email the support address with steps to reproduce the issue. Screenshots are helpful when they do not include sensitive personal information.